Experimenting with Conversational Voice AI

I cloned my voice with PlayAI to create an ai voice support agent for my WordPress theme, Kanso. What started as a simple way to add audio to my blog posts became something much more interesting, and engaging.

Making it work was surprisingly straightforward—I needed just 23 seconds of my voice to create a convincing clone. Wild. 

With the voice clone ready, I compiled questions from the launch post, support emails, and Slack DMs into a structured JSON file—each with its corresponding answer. Along with these Q&A pairs, I added guardrails to reduce potential mishaps, like instructing the agent not to reference the WordPress Customizer since Kanso is a block theme.

I then built a WordPress block using Cursor and the PlayAI Web SDK, giving me more control over how people engage with the agent than the standard embed could offer. 

The agent works well enough, but it tends to drift off topic sometimes. Eventually I’d like to explore adding actions, like providing visual aids alongside conversations.

Fine-tuning the agent was surreal—hearing an uncanny version of my voice explaining my ideas back to me, with admittedly more patience than myself. Strange and intriguing at the same time.

Give it a try—ask it something about block themes, especially if you’re using Kanso. Maybe this is what support will look like: your voice, your knowledge, but available any time.